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Alice Peto

Deliveries

Standard UK delivery
£4.95 for all orders up to 3kg
£7.95 for all orders over 3kg

Overseas delivery charges
Europe: Delivery is by land and the cost will be calculated by weight and destination at checkout.

Rest of World: Delivery is by air and the cost will be calculated by weight and destination at checkout.

Delivery times
We use UK Royal Mail or Interlink/ DPD to both home and overseas destinations.

Providing your items are in stock we will aim to dispatch your order to you within 10 working days.

Once dispatched, please allow 5 working days for UK orders, 10 days for EU orders and 15 + for the rest of the world unless otherwise specified. Should your item not be in stock it will be placed on back order.  Please note that if an item order is out of stock, the rest of the order will be held until everything is available.

Returns
Alice Peto Ltd will exchange or refund any item you are not happy with provided it is returned within 14 days of receipt.  Please send an email to contact@alicepeto.com to inform us you are returning your item.  Please request proof of postage from the post office for any returned items as Alice Peto Ltd cannot be responsible for any item that gets lost or damaged in transit.  Delivery charges and returned postage can only be refunded if the item is faulty.  If an item you have received is damaged or faulty please inform email contact@alicepeto.com within 24 hours for a replacement to be sent.

Returns must be sent to:

Alice Peto Ltd
Unit 14
Winston Business Park
Lancing Business Park
BN15 8UQ